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Besides a reboot of the sever teamwork runs on nothing has changed on the actual configuration of teamwork and email hasn't worked since. I've tried changing the smtp server just to verify and still no luck. |
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You should post here a significant part of the platform.log file (log) so I can try to understand which is the cause of the problem. You should also check if your scheduler is running. Go in the administration page and click on scheduler monitor. if it is stopped insert in the "tick in seconds" field "5" and then click on start. |
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We have the same problem, happens weekly without any notice from the Teamwork system. The Teamwork system ( scheduler ) does not even detect it is broken. It is a serious problem When the scheduler is not running a red message should appear at the end of each Teamwork page. Now we should understand why the scheduler does not restart automatically if you restart Teamwork. Stop teamwork clear the platform.log file and restart it. Check if the scheduler is restarted and if the log contains error.
(Nov 16 '10 at 03:35)
Silvia Chelazzi ♦♦
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The problem is that the scheduler says it is running however all email and sticky notifications will stop working so no one will receive any messages. If you go to those jobs and run them manually then everything returns back to normal. I already sent you some time ago some logs via email |
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2010 Oct 26 03:15:08 ERROR emailLogger:81 - Problem sending e-mail java.lang.NullPointerException at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:599) at org.jblooming.messaging.MailHelper.send(MailHelper.java:464) at org.jblooming.messaging.MailHelper.sendHtmlMail(MailHelper.java:188) at org.jblooming.messaging.MailHelper.sendHtmlMail(MailHelper.java:147) at org.jblooming.messaging.MailHelper.sendHtmlMail(MailHelper.java:138) at org.jblooming.messaging.EmailMessageDispatcher.run(EmailMessageDispatcher.java:75) at org.jblooming.scheduler.ExecutableSupport.runAndLog(ExecutableSupport.java:22) at org.jblooming.scheduler.Job.run(Job.java:161) at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source) at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source) at java.util.concurrent.FutureTask.run(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.lang.Thread.run(Unknown Source) 2010 Oct 26 03:15:08 ERROR emailLogger:81 - Problem sending e-mail java.lang.NullPointerException at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:599) at org.jblooming.messaging.MailHelper.send(MailHelper.java:464) at org.jblooming.messaging.MailHelper.sendHtmlMail(MailHelper.java:188) at org.jblooming.messaging.MailHelper.sendHtmlMail(MailHelper.java:147) at org.jblooming.messaging.MailHelper.sendHtmlMail(MailHelper.java:138) at org.jblooming.messaging.EmailMessageDispatcher.run(EmailMessageDispatcher.java:75) at org.jblooming.scheduler.ExecutableSupport.runAndLog(ExecutableSupport.java:22) at org.jblooming.scheduler.Job.run(Job.java:161) at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source) at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source) at java.util.concurrent.FutureTask.run(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.lang.Thread.run(Unknown Source) |
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2010 Oct 31 03:15:08 FATAL platformLogger:243 - java.util.ConcurrentModificationException at java.util.HashMap$HashIterator.nextEntry(Unknown Source) at java.util.HashMap$KeyIterator.next(Unknown Source) at java.util.AbstractCollection.addAll(Unknown Source) at java.util.HashSet.<init>(Unknown Source) at org.jblooming.scheduler.Scheduler.run(Scheduler.java:189) at java.util.TimerThread.mainLoop(Unknown Source) at java.util.TimerThread.run(Unknown Source) 2010 Oct 31 04:40:08 FATAL platformLogger:243 - java.util.ConcurrentModificationException at java.util.HashMap$HashIterator.nextEntry(Unknown Source) at java.util.HashMap$KeyIterator.next(Unknown Source) at java.util.AbstractCollection.addAll(Unknown Source) at java.util.HashSet.<init>(Unknown Source) at org.jblooming.scheduler.Scheduler.run(Scheduler.java:189) at java.util.TimerThread.mainLoop(Unknown Source) at java.util.TimerThread.run(Unknown Source) 2010 Oct 31 05:48:08 FATAL platformLogger:243 - java.util.ConcurrentModificationException at java.util.HashMap$HashIterator.nextEntry(Unknown Source) at java.util.HashMap$KeyIterator.next(Unknown Source) at java.util.AbstractCollection.addAll(Unknown Source) at java.util.HashSet.<init>(Unknown Source) at org.jblooming.scheduler.Scheduler.run(Scheduler.java:189) at java.util.TimerThread.mainLoop(Unknown Source) at java.util.TimerThread.run(Unknown Source) |
