|
We plan to use Teamwork mainly to manage projects based on business processes. I would like to use the task description box to hold a link. Unfortunately, html tags don't work. So I put in the actual URL address instead (for example http://domain.com/app.html?var1=value1&var2=value2). The URL will be a link to some internal web app that we want the user to go to as part of this task. The URL needs to include the parameter and the values of the parameters (- ie. from ?var1=value1&var2=value2). If you type the URL address in the description box, it will be happy to accept it and it basically works. Great! Because my projects are process-based, I want the task description pre-filled with the corresponding URL address for the task when the project is created. I don't want to be manually typing the URL on the description for each task and for every project that gets created. So, I need to define this URL in the process flux. It would make life much sweeter if it is in the process. When I put the URL address in the description tag in my process flux and load, Teamwork does not like it and comes up with an error. It does not seem to like the whole URL string - it does not like the part starting from & (ampersand). So, what I do to get around this is remove that part of the URL, that is, the URL is incomplete: for example: http://domain.com/app.html?var1=value1. When I do this, Teamwork is happy to load my flux. I thought that I can then go to the database and fix the URL address there. I think I found the table to change --> FLOW_NODE because I can see my incomplete URL in the description column of that table. I manually edit the row in FLOW_NODE so that it will have the full URL. However, when I start creating a project from the process, the task description still shows the incomplete URL. Questions:
|
|
I think I may have answered one of my own questions above --> Question #1 It appears that FLOW_NODE is the database to edit. As I have described above, I manually edited the column field DESCRIPTION_ in the FLOW_NODE table to have my full URL. I discovered that for this change to take effect and before creating a project based on this edited process, I needed to restart the Teamwork service. If I don't, then the changes I did on the task description will not show. I wouldn't want to be manually fiddling around with the tables as I know that this may have serious repercussions. However, I was desperate for my URL link to be defined in the process. What I did was just a last resort and thankfully, it seems to work. I would still like to put forth my requests in questions #2 and #3 above for consideration, please. |
